Clam Ring

Our silver, 24K gold plating silver jewelleries are designed perfectly for everyday wear. To maintain its condition, avoid exposing them to harsh chemicals such as perfumes, cleaning products, or chlorinated water.

The jewellery is water-resistant, so occasional exposure to water, such as handwashing, is fine. However, we recommend removing it when showering, swimming, or engaging in prolonged water exposure to maintain the integrity of the gold plating.

Treat your ring with care to ensure it remains a timeless and stylish accessory for years to come.

Processing Time:

- Orders are processed within 2-3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.
- Custom or made-to-order pieces require additional processing time.

Delivery Times:

- Standard Shipping: Estimated delivery within 3–7 business days within the EU.
- Express Shipping: Estimated delivery within 1–3 business days.
- Please note: Deliveries to rural addresses may result in longer delivery times. Delivery times are provided as guidelines only and do not account for potential delays due to payment authorisation, stock availability, or customs processing.

Shipping Costs:

- Free Standard Shipping: Orders over €80 qualify for free standard shipping.
- For orders under €80, shipping costs are calculated at checkout based on your location and selected shipping method.

We want you to love our jewellery. If you’re not completely satisfied, we’re here to help.

Returns:

- Items can be returned within 14 days of delivery.
- To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
- Please note: Custom or made-to-order pieces are not eligible for returns, unless they arrive damaged or defective.

Exchanges:

- Exchanges are possible within 14 days of delivery for items of equal value.
- If you’d like a replacement for a damaged or defective product, please contact us with a photo of the item and proof of purchase.

How to Return/Exchange:

- Contact us at [info@caccojewellery.com] with your order number and details of your request.
- Ship the item back to us at the provided address.
- Once we receive the item, we will process your refund or exchange.

Refunds:

- Refunds will be issued to the original payment method within 7 business days of receiving the returned item.
- Please note: Shipping costs are non-refundable.

If your item arrives damaged, please contact us within 48 hours of delivery with photos of the issue. cacco is not responsible for items lost or damaged during return shipping. We recommend using a trackable shipping method.

If you have any questions, please reach out to us at [info@caccojewellery.com].